Freight & Shipping
Updated November 5 2021
Important COVID-19 Notes:
- Currently some of our suppliers are experiencing shipment delays for new stock arriving into the country. We are committed to keeping our customers as informed as possible, however the stock arrival updates can change quickly - please know that the info we are providing is the most recent we have.
- Warehouses and freight companies are also experiencing challenges, so please allow additional days for dispatch and delivery over and above the normal estimates outlined below.
We dispatch within 2-7 working days of your cleared payment being received. As per the postage details in the description.
From our experience generally items arrive 3-14 working days for delivery to a capital city in any State , 4-14 working days for delivery to most large regional towns and 5-30 working days for delivery to other remote locations ( These delivery times are estimates only, and actual delivery times may vary.) During peak periods ( Easter, Christmas, Victorian public holidays ), the delivery may take longer. We cannot advise or specify a delivery date ot time as this is not part of our contract arrangements with the carriers.
Deliveries generally must be signed for as per our listings, and anyone at the delivery address who receives the products shall be presumed by Micks Gone Bush to be authorised to receive the products.
If you wish for your consignment to be left without a signature, please request this prior to dispatch. Ordinarily our courier will not leave an item without a signature unless it has been authorised beforehand by us. In doing so, you release Micks Gone Bush from any liability for delivery to the wrong address and relinquish your INR (item not received) rights.
Due to circumstances beyond our control and or despite our best efforts, sometimes items are not delivered as and when intended for a host of reasons, including...
Nobody home - Where our courier is unable to obtain a signature and in the absence of authorisation to leave the item without a signature, the item will be returned to the courier's local depot or post office. You are invited to contact the depot via the phone number on the calling card to arrange redelivery or call into your local post office with your tracking number and I.D
Returns - After unsuccessful attempts to deliver a consignment, the courier or post office may return the item to us whereupon we will contact you for further instructions. The consignment will only be re-dispatched upon receipt of the appropriate second shipping charge. In the event that the re-delivery charge remains unpaid for more than 30 days, your order will be deemed abandoned and may be offered for resale or otherwise disposed of without further notice. In this event, you release micksgonebush.net.au from any liability whatsoever in respect of your purchase.
If for any reason we are unable to dispatch items for which payment has been received for more than 30 days, the items will be deemed abandoned and we reserve the right to offer them for resale. In this event, you agree that Micksgonebush.net.au is released from any liability whatsoever in respect of your purchase. Reasons, whereby items will be deemed abandoned, may include...
Where a street address has not been nominated during the checkout process and you have not informed us of a delivery address or change of address Where legitimate additional shipping charges have not been paid by the purchaser despite our email request.
Where legitimate redelivery charges have not been paid by the purchaser despite our email request.
Where an item returned to us under warranty claim is found to have been damaged by human causes and legitimate redelivery charges have not been received for more than 30 days despite at least two email requests.
At this time we are only able to ship items within Australia.
Please ensure you provide a physical home or business address for delivery (couriers will not deliver to a PO Box/parcel locker) and a daytime contact number. If nobody is available to sign for your delivery, the courier company may opt to leave the package in a safe location at the address, or alternatively leave a calling card with details on where to pick up your delivery (usually at their local depot).